Call us on 01273 829943

We’re all uniquely different. That’s why our support and care packages are, too.

From managing complex support needs to simple companionship, together we’ll decide on the support that’s right for you. In three easy steps we’ll listen to your needs, build a plan together and arrange the best care.

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Step One: Arranging a friendly call

Our registered care manager will phone at a pre-arranged time to talk through what you’re looking for and to give you some initial care options. Then we’ll send you our brochure with details of our outline plan and proposed costs. This means you’ll have all the details you need to make a confident and informed decision. When you’re ready to take the next step, we’ll arrange a free home care assessment visit.

Step Two: Home assessment visit

Our registered care manager or care supervisor will visit for a relaxed chat. (You may also wish to have any relatives or representatives present who look after your interests). We’ll work with you to define the practical aspects of care and to create your individual care plan. From checking the times you’d like our carers to visit, to finding out how you like your favourite sandwich, we’ll centre everything around your needs.

When you’re ready to move forward, we’ll help you fill in our care contract. Then we can decide on a start date for your individual Martlets Care plan.

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Step Three: Start your care

Once we’ve agreed on a start date, you’ll receive a copy of the care plan. Your carer will keep this updated with each visit. We’ll always let you know who your carer, or team of carers, will be and when they’ll be visiting. All you need to do is sit back and wait for the punctual knock at the front door!

We’ll stay in touch and continue to review and tailor your care as your needs change. We want you to feel truly cared for, and to make each day brighter, one visit at a time.

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Take the next step

If you’d like a copy of our brochure or to arrange a call, please fill in the form below. Or you can give us a call on 01273 829943.

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